Insights from the team

Voice AI, lending operations, Salesforce delivery, and product thinking from the people building Mixins Varta and Loan CRM.

Abstract illustration of multilingual voice AI for Indian lending calls
Voice AI15 June 20266 min read

Why multilingual voice AI matters for lending in India

Borrowers switch languages mid-call. Your voice stack should too - here's what production-ready multilingual agents actually require.

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Loan CRM dashboard replacing spreadsheet chaos for NBFC teams
Loan CRM8 June 2026

When spreadsheets stop working for NBFC operations

Leads in WhatsApp groups, disbursals in one sheet, collections in another - how lending teams outgrow informal tooling.

5 minRead
Salesforce AI agent with guardrails and CRM workflow integration
Salesforce28 May 2026

Agentforce beyond the demo: what production AI agents need

Prompt design alone doesn't ship agents. Guardrails, CRM grounding, and escalation paths are what separate pilots from production.

7 minRead
Mixins journey from custom software development to product company
Company10 May 2026

From custom software to products: how Mixins got here

We started as a development shop in 2022. Loan CRM and Varta followed because we kept solving the same problems for lending teams.

4 minRead

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